Details
Posted: 17-May-22
Location: Phoenix, Arizona
Salary: Open
Categories:
Admin / Clerical
Primary City/State:
Phoenix, Arizona
Department Name:
Foot and Ankle Surgery-Clinic
Work Shift:
Day
Job Category:
Administrative Services
Good health care is key to a good life. At Banner Health, we understand that, and that???s why we work hard every day to make a difference in people???s lives. We???ve united under a common goal: Make health care easier, so life can be better. It???s a lofty goal, but it???s one we???re committed to seeing through. Do you like the idea of making a positive change in people???s lives ??? and your own? If so, this could be the perfect opportunity for you. Apply now.
TOCA at Banner Health is at the forefront of the Integrated Service Model. We are committed to continually improving our delivery of orthopedic care to meet the needs of our patients. Our Board-certified & Fellow-trained Physicians specialize in: Fracture Care, Joint Replacement, Sports Medicine, Physical Therapy, Hand Therapy, Digital X-Ray, MRI, Bracing & Orthotics, and more!! By utilizing the most innovative procedures and true state-of-the-art technology, our staff of general orthopedists and sub-specialists have earned a reputation for providing consistent specialized orthopedic care. TOCA???s reputation is built on treating each patient???s specific needs, which is one of reasons why we are the choice of primary care physicians and performance athletes throughout the Valley (Tempe, Scottsdale, Phoenix, and Glendale). We are also honored to be the official team physicians and orthopedic surgeons for Arizona State University.
As an Orthopedic Scheduler- working with one provider, you will have an opportunity to work with a wonderful team dedicated to helping patients across many age ranges. In this role, you will have the opportunity to work with a wide range of providers and support staff, specifically our wonderful clinical team. Your expertise with scheduling procedures, completing insurance verification, verifying prior authorizations/benefits, complete patient paperwork for scheduling, communicate with patients/hospitals/surgery centers/equipment vendors/anesthesia, and will help this clinic run smoothly and assist the patients with questions they may have. If you have a positive attitude, and love a team culture our TOCA at Banner is the place for you!!! A career with TOCA at Banner is great if you are just starting out; or have many years??? experience. Everyone at Banner contributes to our patients lives!?? Our team is like a family and we help one another, empower one another to make decisions, and encourage natural talents so each member can grow.
Work schedule:
Monday, Wednesday and Friday 7:30am- 4:30pm
Tuesday, Thursday 8:00am- 5:00pm (very flexible)
Candidate must be able to follow provider???s schedule for both locations
Locations for this role:
2222 E. Highland Ave. Suite 300. Phoenix, AZ 85016
9377 E. Bell Rd., Ste. 231, Scottsdale, AZ 85260
POSITION SUMMARY
This position is responsible for scheduling surgical, cardiovascular or obstetrical procedures using a computerized scheduling system. The position is also responsible for entering patient charges, orders, and other pertinent information into the system and compiling and reporting statistical information to management. The incumbent may act as an office liaison for department staff, physicians, and patient families.
CORE FUNCTIONS
1. Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system. Verifies and reviews physician privilege status prior to scheduling. Interfaces with medical staff office to maintain log of current privilege status and maintains confidentially of all information. May acquire and maintain physician preference information and staff roster.
2. Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current. Orders previous medical records for the day of the procedure, when necessary.
3. Types and prints physician orders for multiple physicians and departments. Schedules and maintains physician block time, and block time releases.
4. Enters physician???s orders for lab, blood bank, medical imaging, and cardiology. Enters results of diagnostic tests, patient registration information and patient charges. Compiles data and prepares statistical reports for management.
5. Conducts charge management audits for assigned area. Reconciles charge packet information with the audit. Identifies missed or incorrect charges and corrects when appropriate.
6. Acts as a receptionist to assigned unit; answers phones, relays message. Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures. Acts as a liaison among nursing units, physician and staff to relay patient data. Screens requests for patient information and refers to appropriate staff. Records and types minutes of staff meetings, when required. Prepares and distributes staff call roster each month.
7. Enters facility work orders and supply orders when required by assigned department. Requests repairs/maintenance for business machines in the department. Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
8. This position has responsibility for scheduling surgeries and procedures and maintaining a smooth workflow in the area. Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.
MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge.
Requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Knowledge of medical terminology is required. Also requires knowledge of payor contract terms and processes. Must possess excellent organizational skills, as well as effective human relations and communication skills. Requires effective teamworking skills and the ability to meet deadlines and productivity standards.
The position requires knowledge of word processing and spreadsheet software and the ability to use computerized scheduling systems. Must possess the ability to maintain accurate statistical records, gather data, and produce reports.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred.