Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas, TX with more than 100,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 60 hospitals and approximately 460 other healthcare facilities, including surgical hospitals, ambulatory surgery centers imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.

Job Description

The Director of USPI's Labor Management will establish and lead dedicated labor management resources that will provide specialized support to Regional Markets around routine labor management and other operational/financial improvements.

The Director of USPI's Labor Management will provide services to facilities and regions for process improvement, expense reduction, and labor management. This position will provide leadership to the Operations Finance team to ensure the strategies and initiatives are executed at the facility level.

The Director Labor Management will work directly with COO, CFO, Market Presidents, Regional Vice Presidents, Facility CEOs/CFOs, and Administrators to develop market strategies and goals that are in alignment with company goals. The Director of USPI's Labor Management will develop strategic plans and drive execution and results at the enterprise level around labor management, premium pay, contract labor, and overall labor expense management.

This position is held accountable for defined performance improvement goals including labor management and targeted performance improvement traditional engagements to meet the needs of the organization. This position leads the strategic vision and execution of performance improvement and labor management standards and processes; and ensures the integrity of standards is maintained within each market/region.

The Director of USPI's Labor Management needs to possess strategic vision, excellent communication skills, proven motivational capabilities, have an executive presence, and a demonstrated track record of delivering results and attaining goals.

The Director of USPI's Labor Management role will report to USPI's Head of Operations Finance and will be based in Dallas, TX.

As a leader in healthcare, USPI is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in USPI is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.

In this regard, we have identified core competencies that will enable a leader to succeed at USPI, and have defined them within the following five areas critical to performance:

Use Astute Judgment

Delivers year over year improved financial performance in a complex, matrix organization.

• Demonstrates high degree of financial operational excellence (e.g., planning, contracts, budgeting, capital financing, and cash management).
• Demonstrates business and analytical skills to identify gaps in the current business plan and actively refreshes the financial outlook and strategy as needed (e.g., case management, staff/volume adjustment, net revenue management).

Shape Strategy

• Acts as full partner at facility, market, and home office level in pursuit of new revenue generation opportunities (e.g., improve payer mix, maximize reimbursement, prudent acquisition and merger strategies, reduce bad debt, grow EBITDA margin).
• A highly visible leader who works with team to identify challenges and capitalize on opportunities (e.g., department improvement plans, capital project prioritization and vetting, manpower planning accuracy, supply management efficiency).
• Acts as a thought partner for CEO and thought leader in promoting own perspective and ideas in a bold and respectful manner (e.g., cost containment, acquisition/divestiture, ACOs, physician strategies, capital forecasting, productivity improvement).

Apply Financial Insights

• Demonstrates excellence in formal and interpersonal communications that results in financial understanding and "ownership" at all organizational levels.
• Evidence collaborative leadership to engage managers and physicians in improving short- and long-term results (e.g., department improvement plans, supply inventory management, clinical informatics implementation, labor management and reporting systems).
• Acts as an intuitive thinker willing to take prudent and necessary risk to achieve balanced results (e.g., cost, growth, people, service, quality).
• Performs as a financial consultant to the facility.

Drive Organizational Success

• Establishes realistic and aggressive financial goals, targets, and metrics consistent with home office and facility strategic and operational objectives (e.g., meet upfront collection and cash goals, reduce A/R days year over year, meet 3.0 days in DNFC Gross A/R, meet HIM coding compliance accuracy for all patient types, manage a 24/7 HIM Department, attain HIM coding quality goals).
• Sets and maintains fiscal year pace and rigor for facility management (e.g., business planning and reporting cycle, CFO and Controller sign off on monthly balance sheet reconciliation with unresolved items less than 30 days old).
• Builds consensus and commitment across disparate people with often competing priorities.
• Continually analyzes and interprets financial performance and recommends and/or executes corrective action as needed (e.g., managed care and physician contracts, and strategic direction).
• Maintains high quality standards (e.g., oversee preparation of financial statements, reports, business plans and manpower plans; ensures 5 bar internal audits with no Sarbanes-Oxley items; maintains and addresses monthly internal control checklist).

• Develop Organizational Talent
• Shapes roles and assignments in a way that maximizes individual capability and performance contribution.
• Regularly provides performance and professional development feedback, coaching and guidance to improve performance and build career potential (e.g., all direct reports receive regular feedback and well managed development plans).
• Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent requirements (e.g., Controllers, ACFO developed for CFO promotion readiness).

• Bachelor's degree required.
• Master's degree preferred. Relative work experience may substitute for other degrees.
• Lean Six Sigma Black belt preferred.

Required Background Experience

• 7+ years healthcare experience required.
• Previous management responsibilities required.
• Performance improvement and/or Management Engineering related experience required.
• Experience and skills in consulting, hospital operations management, health care financial management, and strategic planning and relationship management required.

Professional Attributes

• Must have advanced analytical skills.
• Candidate must be an expert in Excel, with Macro skills and be familiar with programming languages.
• Advanced MS Office user, proficient with Pivot Tables, relational databases and data mining skills required.

Personal Attributes

• Executive level interpersonal skills and the ability to work within a matrix environment.
• Excellent communication and presentation skills, both written and verbal.

• Strong presentation, negotiation, influencing, and leadership skills a must.
• Advanced analytical and interpretative skills.
• Must possess excellent organizational and prioritization skills as well as ability to mentor and develop others in labor management.

A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.

About United Surgical Partners International, Inc

United Surgical Partners International (USPI), a subsidiary of Tenet Healthcare Corporation (NYSE: THC), operates the largest ambulatory platform in the country. With more than 465+ facilities across the United States, the company serves patients in ambulatory surgery centers and surgical hospitals. For more information, please visit www.uspi.com. USPI’s mission is simple, but the gravity of it is profound. We care for every patient and their family as if they were our own. Each patient, each family, each and every time.

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