Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology.
Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
General Description of the Job Class
This position will provide administrative direction and oversight of DUHS Clinical Contract Labor Program to include nursing and non-nursing clinical positions. The position will manage day to day operations, oversees all contracts, ensures staff meet all compliance standards, maintains relationship with vendors, and oversees payroll for contact staff. This position also supervises agency coordinators.
Duties and Responsibilities of this Level
Manage the overall day to day operations of the DUHS Contract Labor Program including working directly with staffing agency partners and DUHS Leadership on candidate selection, facilitate the hiring process by extending offers and negotiating contract terms, and submitting approved Labor Management Requests into B4Health.
Manage DUHS Contract Labor contracts, help facilitate contract negotiations between Duke Procurement and staffing agency partners, and monitor staffing agency partners' performance.
Monitor regulatory compliance of credentialing of all contract labor files for regulatory review and validate credentialing for DUHS Case Management contract labor staff.
Oversee various personnel actions including, but not limited to hiring, performance appraisals, disciplinary actions, terminations, and other related activities for DUHS Contract Labor administrative team.
Developed and implemented a new tracking tool to improve operational efficiencies and reporting for DUHS Senior Leadership on open traveler requests.
Provide overall management and coordination of departmental business functions such as budget and variance reporting, finance, contract/vendor management, space and facilities planning, maintenance and policy interpretation for the Assistant Vice President, Nursing.
Manage and reconcile contract labor payment for DUHS, track contract labor hours
Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.
Work requires the ability to plan and administer programs and direct program activities within a specific functional area, generally acquired through four years of related experience. OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Knowledge, Skills, and Abilities
Supervision budget projectings analyze trends customer Service
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.