Nurse Coordinator - GI Medical/Oncology Durham, NC
Duke University Health System
Location: Durham, North Carolina
Internal Number: 182492
Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.
U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.
Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.
In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet organization
Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
The Duke GI Medical Oncology Nurse Coordinator is professional RN with oncology-specific clinical knowledge who offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. Using the nursing process, a Nurse Coordinator provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum.
The GI Medical Oncology Nurse Coordinator is a key member of a multi-disciplinary patient care team, which includes providers, residents, fellows and other clinical support staff. This professional provides clinical support to patients and caregivers, such as comprehensive assessment, general and focused education, and decision-making support. The GI Coordinator has the skills and knowledge to coordinate quality, patient-centered care through effective communication with the interprofessional cancer care team. This person will work in the clinic as well as have some work from home time.
In alignment with the position statement published by ONS, the Nurse Coordinator role encompasses the following:
Coordination services facilitate care transitions through diagnosis, treatment, survivorship, and end-of-life care.
The Nurse Coordinator should practice in accordance with the ONS Oncology Nurse Navigator Core Competencies as applicable to their practice. The core competencies of include coordination of care, communication, education, and professional role.
The nurse in a RN Coordinator role should possess comprehensive oncology expertise, as evidenced by certification through the Oncology Nursing Certification Corporation or other oncology nursing certification accredited by the National Commission for Certifying Agencies or within 2 years of hire.
RN Coordinators advocate for adherence to evidence-based clinical practice guidelines and pathways and participates in the collection and analysis of patient outcome data to optimize patient and organizational outcomes.
The workload of the RN Coordinator will be based upon data from reliable and valid metrics, including health system standards and measures sensitive to the contribution to the navigation process.
Duties will include:
Collaborate with the multidisciplinary team including: nurse triage, schedulers, and other support services
Facilitate obtaining additional records, slides, scans needed for new patient evaluations and return patients if not in Care Everywhere
Route return appt requests in clinic to front desk as directed by MD/APP
Check through clinic visits and ensure all patients have appropriate orders
Coordinate outside labs/scans with other providers
Coordination of outside chemo being given at home
Obtaining all materials needed for new patients such as: outside lab/scan results and pathology for review, as needed (office staff can call and get but may need nurse to track)
Ensure follow-up appointments are scheduled appropriately as requested
Assist with prior authorizations, as needed
Assist with insurance/family medical leave paperwork
Coordinate chemotherapy schedules
Chemotherapy teaching and calendars in partnership with clinic pharmacists
Symptom management teaching
Triage of patients (calling patients back for issues that don't need direct APP/MD response)
Assist with medication refills requests
Calling patients with negative or normal test results as directed by the APP/MD
Other tasks as assigned by Nurse Manager or delegated tasks by the APP/MD within the nursing scope
Education: BSN required for external applicants
Internal applicants: Associate's Degree in Nursing
Communication skills including fluency in oral and written English.
Basic computer skills including the ability to send/receive email, navigate information technology associated with the position, and use Electronic Health
Four years' experience in an oncology setting
Must obtain an Oncology Nurse (OCN) within one year of hire
Registrations, Certifications, and/or Licenses:
Current unencumbered NC RN license.
Current BLS certification issued by the American Heart Association
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.