Staff Assistant VIII- Nursing Professional Excellence Coordinator
ChristianaCare Health System
Location: Newark, Delaware
Admin / Clerical
Internal Number: JR58725
PRIMARY FUNCTION: A member of the health care team and Nursing Professional Excellence who provides support of system activities, Magnet(r) program work, and supports ChristianaCare's Department of Nursing and department strategic goals.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Manages Magnet written standards completion dashboard for redesignation in partnership with internal and external content experts.
Maintains accurate, detailed repository of all Magnet content examples, evidence, and reference materials.
Facilitates and monitors the onboarding and orientation of Magnet Ambassadors in acute, ambulatory and community care to ensure integration to the role on both unit/area and systemwide levels.
Coordinates and tracks all department Accounts Payable functions, including, but not limited to: check requests, travel expenses, coordinates related arrangements, purchase orders and when appropriate contract vendor renewals.
Coordinates ongoing interprofessional workshops with content experts as part of the organizational framework of Relationship-based Care.
Collaborates with interprofessional teams, leaders, stakeholders, and others to facilitate excellence and positive outcomes through assistance on special projects.
Partners with Nursing Professional Governance Councils at the system wide level to meet needs in effecting change and generating positive outcomes.
Utilizes Resource scheduler to schedule meetings and make room reservations for department, Nursing Value Council, Nursing Assembly, Magnet Masters, Magnet Ambassador Retreats, Magnet Writing Workshops, and Magnet Steer.
Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors
Performs other related duties as required
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Regular contact with staff, physicians, patients, families
Frequent contact with unit, departmental and senior level leadership
Frequent contact with vendors and general public
Occasional contact with community agencies
DIRECTION/SUPERVISION OF OTHERS: None
DIRECTION/SUPERVISION RECEIVED: Director, Nursing Professional Excellence/ Magnet(r) Recognition
EDUCATION AND EXPERIENCE REQUIREMENTS:
High School Diploma required. Associate's degree office administration or education related field preferred. Six year's progressive responsible administrative support and office administration experience.
KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS:
Ability to work well under pressure to manage stressful situations
Ability to meet scheduling needs and handle often unpredictable changes
Ability to demonstrate interpersonal, organizational, and time-management skills
Ability to provide a high level of customer service and a positive approach
Ability to display sound judgment and confidence, is detail oriented
Ability to handle multiple tasks
Ability to adapt and learn new computer programs as necessary
Ability to work as effective team member
Strong computer skills including Word, Excel, Access, and others as applicable
Skilled in communication using a variety of methods
Ability to utilize emotional intelligence in communication with others
Knowledge of change management theory
Skilled in and practices effective communication techniques
Ability to exercise judgement, tact, and diplomacy
Knowledge of Magnet(r), Joint Commission, OSHA and other legal standards
Knowledge of the interprofessional practice and learning environments
Knowledge and application of adult learning principles
Proficient in full Microsoft Office 365 suite and survey assessment tools
PHYSICAL DEMANDS: Walking, sitting, standing
WORKING CONDITIONS: Office setting
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
ChristianaCare Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are ...positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.