Duke Health Technology Solutions is a robust, specialized division of Duke University Health System dedicated to the development and management of enterprise IT systems. A 2018 'Most Wired' health system, Duke is nationally recognized for IT and information management as the first healthcare system to achieve the Davies Award – highest honor by the Healthcare Information and Management Systems Society (HIMSS) – for inpatient, ambulatory and analytics health information technology capabilities.
Our employees are among the top-skilled IT experts in the Triangle and partner with leading scholars, clinicians and researchers across Duke University and Duke Health to develop innovative technologies that support our mission of delivering tomorrow's healthcare today.
Responsibilities and Duties
The Network Analyst is responsible for all aspects of managing the Duke Health network infrastructure including, but not limited to: provisioning, installation, configuration, monitoring, design, implementation, testing, maintenance, and day-to-day support of the network infrastructure devices. Work will be focused on supporting the enterprise network infrastructure with strong focus on route, switch, MPLS, WAN, and Data Center technologies. Work will also include participation in the implementation of network projects, large and small at various Duke Health locations. You will work as with a team of network professionals who provide 24x7x365 on-call support, both remote and on-site, which may include night, holiday, and weekend work.
Qualifications and Skills
The ideal candidate will have a minimum of 5+ years of experience in a Network Engineer role.
Industry certifications are preferred: CCIE, CCNP, CCNA
Direct "hands-on" administration of Cisco switches, routers, wireless controllers, ASA and Palo Alto Firewalls.
Experience supporting large scale remote access and L2L VPN solutions
Experience with network scripting and automation tools such as DNAC, Ansible, and Python.
Prior experience supporting large enterprise or healthcare networks
Hand on experience
Strong knowledge of routing protocols to include OSPF and BGP, MPBGP
Deep understanding of packet analysis and applicable tools
Requires North Carolina valid driver's license
Requires Ability to lift up to 50 pounds
Displays strong interpersonal skills and ability to develop and enhance relationships with team members, customers, and internal teams.
Displays ability to recognize appropriate communication, audience, timing, and content necessary for building and maintaining alliances for success
Takes personal responsibility for taking or directing actions on projects that result in solutions that truly address customer needs.
Excellent judgment and decision-making skills
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.