Orthopedic Assistant

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Good health care is key to a good life. At Banner Health, we understand that, and that's why we work hard every day to make a difference in people's lives. We've united under a common goal: Make health care easier, so life can be better. It's a lofty goal, but it's one we're committed to seeing through. Do you like the idea of making a positive change in people's lives - and your own? If so, this could be the perfect opportunity for you. Apply now.

TOCA at Banner Health is at the forefront of the Integrated Service Model. We are committed to continually improving our delivery of orthopedic care to meet the needs of our patients. Our Board-certified & Fellow-trained Physicians specialize in: Fracture Care, Joint Replacement, Sports Medicine, Physical Therapy, Hand Therapy, Digital X-Ray, MRI, Bracing & Orthotics, and more!! By utilizing the most innovative procedures and true state-of-the-art technology, our staff of general orthopedists and sub-specialists have earned a reputation for providing consistent specialized orthopedic care. TOCA's reputation is built on treating each patient's specific needs, which is one of reasons why we are the choice of primary care physicians and performance athletes throughout the Valley (Tempe, Scottsdale, Phoenix, and Glendale). We are also honored to be the official team physicians and orthopedic surgeons for Arizona State University.

TOCA at Banner strives to push boundaries, challenge the norm, and come up with ways to make health care easy for our patients and for our staff. The clinic is conveniently located in the Tempe area. If you are looking to be challenged, work with a large team that is focused on getting the absolute best results for patients, then TOCA at Banner Tempe is just the place to start or continue your journey in healthcare. As a fitter you will be able to use your experiences assisting providers and the orthotist with fitting patients with industry standard bracing and orthotic products on extremities to assist the patient in their recovery to better health. A career with TOCA at Banner is great if you are just starting out; or have many years' experience. Everyone at Banner contributes to our patients lives! Our team is like a family and we help one another, empower one another to make decisions, and encourage natural talents so each member can grow.

This role works out of the Tempe location, but may require travel to the other TOCA at Banner sites. Shift: Mon-Friday 8a-5p

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

POSITION SUMMARY
This position is responsible for fitting patients with durable medical equipment (DME) and to ensure successful fitting outcomes. The position is also responsible for performing other processes related to DME fittings and assisting with general operation.

CORE FUNCTIONS
1. Assists patients in properly fitting, measuring and adjusting prefabricated and off-the-shelf orthoses such as cervical orthoses, knee braces, ankle walkers and pressure gradient hose. Educates patients on the use and maintenance of products.

2. Provides evaluation of selected orthotic needs of patients and educates patients on the application, use, care, and expected outcome for DME products as indicated by the physician instructions and manufacturer recommendations.

3. Obtains required patient and insurance information for pre-registration, benefit verification and pre-authorization. Verifies that prescription information is complete and accurate. Schedules fitting appointments in system.

4. Completes assessment notes on patient records and maintains accurate documentation of patient care provided. Posts charges for durable medical equipment (DME) and other applicable medical products in the system.

5. May assist with purchasing of retail merchandise and durable medical equipment. May assist with sales and general operations including inventory, merchandise display and customer service. May assists in the planning and development of department actions to achieve department/service goals.

6. Maintains main supply inventory and completes daily/bi-daily purchase orders for products used in clinics that fall below par levels and submit for approval and ordering. Checks in all orders delivered and disburse deliveries to intended departments and/or persons. Pulls product to be transferred to satellite offices and complete daily inventory transfers from main supply to satellite offices.

7. Reviews surgery schedules the day prior and check for add on surgeries to ensure product has been delivered to patient or to have the courier deliver products to surgery center. Prepares Post Op surgery equipment into bags to be delivered to patients and coordinate delivery of the products to the necessary office.

8. This position has responsibility for interacting with patients, families, physicians, and staff in various departments throughout the facility and organization. External contacts may include employees of other healthcare organizations, community providers and agencies concerning the health care of the patient. Also interacts with the physician offices in order to report, inquires or clarify information.

MINIMUM QUALIFICATIONS
High school diploma/GED or equivalent working knowledge and two years of fitting of soft goods and bracing in a clinical setting.

BLS certification is required.

Must complete continuing education to maintain certification and/or current practices. Requires the ability to establish and maintain effective working relationships with volunteers, staff and community members. Requires strong retail customer service skills and knowledge of, and ability to operate, business machines. Must possess the ability to communicate sufficiently to perform duties in a manner consistent with departmental scope of services and standards.

Basic knowledge of medical terminology, computer literacy and keyboarding skills are required.

PREFERRED QUALIFICATIONS
Current certification as a DME Fitter. Associate's Degree preferred. Prior supervisory experience is preferred. Prior experience in healthcare, including familiarity with Medicare and private insurance companies is preferred for certain assignments.

Additional related education and/or experience preferred.