Medication Therapy Management Clinic Assistant l

JOB TITLE: Medication Therapy Management Clinic Assistant l

LOCATION: Bloomsburg Professional Building

DEPARTMENT:  Enterprise Pharmacy

WORK SCHEDULE: Days

WORK TYPE: Full Time

JOB SUMMARY:

Provides support to the Anticoagulation/Medication Therapy Management Clinic. Works under the supervision of the pharmacists in the Anticoagulation/Medication Therapy Management Clinic.

Performs duties to support the goals and objectives of Geisinger in its efforts to provide quality patient/customer care and patient/customer satisfaction.

Directly accountable to Director, Ambulatory Clinical Pharmacy Programs, Asst Director, Regional Coordinator of Anticoagulation/Medication Therapy Management Services, and/or Clinic Assistant II Team Lead.

COMPETENCIES AND SKILLS:

Demonstrates excellent command of the English language. Must be able to clearly and accurately convey appropriate information to patients of all ages and educational background in face-to-face situations and via telephone.

Demonstrated strong communication, organizational and interpersonal skills. Must have a high regard for confidentiality.

Demonstrates judgment to make appropriate decisions about referring patients and questions to the pharmacist. Understanding and willingness to protect patients' confidential information.

Demonstrates ability to take direction.

Demonstrates patience to perform repetitive tasks and attention to detail and accuracy.

Demonstrates working knowledge of medical terminology required. Preferred knowledge of scheduling and laboratory systems.

Demonstrates knowledge of computers (Microsoft Word, keyboard skills). Must be able to type letters and instructions in an efficient manner.

Demonstrates ability to function effectively in a very busy, high-stress work environment.

EDUCATION AND/OR EXPERIENCE:

High school degree or equivalent required. Reading comprehension at a high school level required.

Minimum of one-year public contact and/or telephone experience required.

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in a clinical environment.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.

** Does not qualify for J-1 waiver.  We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply.  All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

*Domestic partner benefits not applicable at Geisinger Holy Spirit.