One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS)* has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
Mission Statement: To provide superior quality healthcare services that: PATIENTS recommend to family and friends, PHYSICIANS prefer for their patients, PURCHASERS select for their clients, EMPLOYEES are proud of, and INVESTORS seek for long-term returns.
Aiken Regional Medical Centers
Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing quality healthcare to the residents of Aiken and surrounding communities. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the Carolina Center for Medical Excellence for its treatment of heart attack, heart failure and pneumonia. Services provided at the hospital include emergency medical care, orthopedic surgeries, maternity, and behavioral health services.
Patient Access Representative
This position is responsible for greeting, collecting and processing all non-scheduled patients to gather the necessary demographic information required in accordance with all regulations and hospital policies to provide care for the patients, procure reimbursement verification from third parties and maintain records appropriately.
Displays excellent customer service skills while interacting with customers via phone, e-mail, correspondence or in person
Ability to explain all required forms inherent to the registration process. i.e.; Living Will, MSP questionnaire, financial authorization, Search America release, etc
Demonstrates the ability to utilize all types of office equipment such as fax machine, scanner, copier, embosser, etc
Capable of using manuals to locate appropriate CPT codes
Demonstrates a good understanding of Insurance processing requirements i.e.; (verification, authorization, terms, requirements and regulations).
Demonstrates a good understanding of all current UHS policies pertaining to the registration process for the handling of patient accounts
Has a basic understanding of medical terminology
Familiar with all current computer applications used in the customer access department such as but not limited to, SMS, HDX, Search America, Document Imaging, Medical Necessity screening, etc
Demonstrates a good understanding of the charity policy is capable of screening all patients for possible assistance
Understands patient placement procedures and can initiate proper bed retrieval depending upon patient type/condition
Familiar with patient valuable collection and disbursement procedure
Able to read and interpret a credit report
Able to read and interpret managed care contracts. Familiar with all current hospital managed care contracts