One of the nationâ€™s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the Worldâ€™s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of Americaâ€™s Top 500 Public Companies.
Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.
Millwood Hospital, located in Arlington, Texas, is a 130-bed facility that provides inpatient and outpatient mental health and chemical dependency care. Since 1971, children, adolescents, adults and older adults have relied on Millwood Hospitalâ€™s extensive and confidential services to help overcome emotional and chemical dependency problems. Millwood Hospital has been named Top Performer on Key Quality MeasuresÂ® by The Joint Commission, the leading accreditor of health care organizations in America. Learn more about this award, recognizing Millwood Hospital for exemplary performance in using evidence-based clinical processes to improve patient care. Millwood Hospital is seeking a dynamic and talented Front Desk Receptionist to join our team!
The primary responsibility of the Receptionist is to provide the highest level of professionalism, customer service and telephone etiquette to the facility and all visitors.Â The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, documenting incoming deliveries, processing incoming and outgoing mail and providing clerical support as requested.Â Assists with various clerical duties and projects as assigned, and may assist with completing appropriate paperwork for new admissions during after-hours shifts with other departments, if assigned.
Â 1.Â Â Â Â Follow the facility guest relations program when greeting and assisting all visitors, ensuring all visitors sign the visitor log and obtain a visitor pass.
Â 2.Â Â Â Â Answer and disseminate all incoming calls on the switchboard in a professional and courteous manner.Â Â
Â 3.Â Â Â Â Utilize the paging system to announce callers as required.
Â 4.Â Â Â Â If assigned, provide clerical support to other departments.
Â 5.Â Â Â Â Process outgoing and incoming mail.
Â 6.Â Â Â Â If assigned, provide assistance to patients and employees, such as making change, checking valuables, providing meal tickets, and providing postage as requested.
Â 7.Â Â Â Â Complete a variety of clerical projects as assigned.
Â 8.Â Â Â Â Distribute information to applicants for employment regarding the online application process.
9.Â Â Â Â Â Adhere to facility, department, corporate, personnel and standard policies and procedures.
10.Â Â Â Attend all mandatory facility inservices and staff development activities as scheduled or as
Â Â Â Â Â Â Â Â directed by the supervisor.
11.Â Â Â Adhere to facility standards concerning conduct, dress, attendance and punctuality.
12.Â Â Â Support facility-wide quality/performance improvement goals and objectives.
13.Â Â Â Maintain confidentiality of facility employees and patient information.
14.Â Â Â Demonstrate dedication and adherence to the Service Excellence Standards and Facility CodeÂ Â Â Â Â Â Â Â Â Â of Conduct.
15.Â Â Â Meets with supervisor on a regular basis to discuss any front desk concerns, issues,
Â Â Â Â Â Â Â Â recommendations for improvements and to resolve problems.
Note:Â The essential job functions of this position are not limited to the duties listed above.