Intake & Assessment Coordinator - Wyoming Behavioral Institute, Casper, Wyoming
Wyoming Behavioral Institute, a UHS Facility, is seeking a dynamic and talented Intake and Assessment Coordinator - Therapist (LCSW, LPC) or RN
POSITION SUMMARY: Assesses potential patients for admission to WBI based on established admission criteria on a scheduled basis under the supervision of the Director of Intake as follows:
Communicates effectively with patients, families, health care team members and community providers regarding status and disposition.
Interact and communicate with families, potential patients, community agencies and others in assessment of and service to patients in a timely manner.
Demonstrates flexibility and willingness to try different approaches and responds well to new situations.
Meets daily with Director of Case Management to discuss scheduled assessments.
Conducts assessments utilizing the approved assessment forms and methodologies.
Follows established criteria for admission or referral to other sources.
Review of assessments of possible inpatient admissions with physician for approval prior to admission.
Answers inquiry telephone calls scheduling appointments as established in policy and procedures.
Makes appropriate referrals and documents all calls completely.
Helps with follow up phone calls and quality assurance activities as necessary.
Assists physicians with emergency evaluations.
Arrange for coverage with supervisor when out of the office for day/week etc.
Understands and supports the concept of Complete Quality Improvement as it relates to patient care.
Answers telephone promptly and documents identifying information from individuals seeking assistance, admission, or information regarding Wyoming Behavioral Institute.
Completes inquiry form and routes to the appropriate team member.
Makes every effort to have callers schedule immediate face-to-face interview.
Facilitates admission process.
Familiar with all admit paperwork and requirements for admission. Follows process.
Able to discuss all levels of care offered by Wyoming Behavioral Institute, including content of programs, approximately LOS by program, approximately cost of programs, etc.
Works effectively with physicians, Physician's Assistant, FPNP regarding admission and in discussing admission concerns/presenting information.
Efficiency Orientation (sets realistic goals, attention to waste, and redundancy).
Other job duties as assigned.
WORKING CONDITIONS: Job will be performed on the grounds of Wyoming Behavioral Institute Hospital, Wyoming Medical Center and other agencies within Natrona County, as requested to complete on-site assessment services. Noise level is frequently high, chemicals are frequently used for cleaning, mechanical and electrical hazards may be present occasionally, and dust, mist and steam are generated in frequent housekeeping tasks in working environment. Work takes place in support service area, inpatient units, outside grounds, and other areas of the hospital. Hazards include risk of exposure to communicable disease and risk of physical injury associated with a patient population with the potential to lose control. Crisis control interventions/behavioral management techniques may require physically restraining and transporting patients. Hours may be irregular, duties variable.
PERSONAL TRAITS, QUALITIES & APPTITUDES:
Demonstrates personal traits/behavior consistent with the values of Wyoming Behavioral Institute.
Must be self-directed/self-motivated; must have good communication and interpersonal skills; must be flexible.
Must be able to:
perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure;
recognize the rights and responsibilities of patient confidentiality;
relate to others in a manner which creates a sense of teamwork and cooperation;
communicate effectively with people from every socioeconomic, cultural and educational background;
exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment;
demonstrate the quality work ethic of doing the right thing the right way
Maintain customer-centered focus.
Work well with people and handled unscheduled interruption
Provide liaison and referral services to community agencies.
Must effectively communicate with outside entities such as Wyoming Medical Center and the Natrona County attorney through the process of using a 381 with incoming patients
Conduct thorough assessments and document clinical presentation and disposition effectively.
Maintain confidentiality in compliance with professional ethics according to professional, legal and facility standards.
Maintain accurate and complete activity log.
Effectively employ principles of communication, interviewing techniques, and problem solving and crisis intervention when performing assessments.
Utilize appropriate interventions in psychiatric emergencies.
One of the nation's largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World's Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve.
Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom. Wyoming Behavioral Institute is managed by Universal Health Services.
This opportunity provides the following:
*UHS and WBI is a challenging and rewarding work environment
Growth and development opportunities within UHS and its subsidiaries
Excellent Medical, Dental, Vision and Prescription Drug Plan among many other benefits
401k plan with company match
Generous Paid Time Off and Extended Leave Time
Relocation benefits may apply
Sign-on bonus may apply
*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.